How do I contact Customer Support about billing questions?
If you have a question about a payment or a charge on your account, our Customer Support team is here to help.
Please note that all Zoosk purchases are final and non-refundable, including automatic renewals. This includes subscriptions, renewals, and add-on purchases.
What we can help with
- A charge you don't recognize
- Updating your payment or card details
- Help turning off automatic renewal to prevent future charges
- Confirming your subscription status or billing history
How to reach us
For any payment-related question, contact Customer Support. Please include the email address associated with your Zoosk account so we can assist you as quickly as possible.
For full details, please see our Terms of Use.