How do I contact Zoosk Customer Support?
Quick answer: Email support@zoosk.com or use the Help Center contact form — Zoosk does not have a customer service phone number.
- Mobile app: tap the paper-and-pencil icon in the Help Center.
- We typically respond within 24-48 hours.
- Check Spam, Junk, Promotions, and Social for your confirmation email.
- Include your account email and a clear issue description.
- Technical issues: add error messages, steps, device, app, browser.
Subpoenas, search warrants, court orders and preservation requests go to Law enforcement and legal process requests instead.
Our Customer Support team is here to help, and the best way to reach us is by email.
How to reach us
Email us at support@zoosk.com, or submit a request through the contact form in our Help Center. If you're using the mobile app, tap the paper-and-pencil icon in the upper-right corner of the Help Center to open the form.
Zoosk offers email support only
Zoosk does not have a customer service phone number. All support is handled by email, so any phone numbers you may find elsewhere online are not ours, and messages left there won't reach us. Emailing support@zoosk.com or using our contact form is the fastest way to get help from our team.
How soon will I hear back?
We typically respond within 24–48 hours. As soon as your request is received, you'll get an automated confirmation email with a reference number. If you don't see it, please check your Spam, Junk, Promotions, and Social folders — some email providers filter support messages into those folders.
Help us help you faster
When you write in, please include:
- The email address associated with your Zoosk account.
- A clear description of your question or issue.
- For a technical problem: any error messages, the steps you took before it happened, and the device, app, or browser you're using.
What this page does not cover
This page is for members who need help with a Zoosk account. It is not the route for legal process. Law enforcement, government agencies and legal professionals should not send subpoenas, search warrants, court orders or preservation requests to Customer Support — see Law enforcement and legal process requests instead.