Help Center

How do I delete my profile?

Quick answer: Deleting is permanent and does not cancel your subscription — turn off automatic renewal first, or billing continues.

  • Cancel automatic renewal before deleting, or charges continue
  • Web and app: Account Settings > Manage Account > Delete Account
  • Choose a reason, type delete, then confirm
  • Profile, matches, Connections, and messages are removed permanently
  • Deleted accounts cannot be restored

Subscribed through Apple or Google? Cancel there first — see How do I manage my iOS subscription? or How do I manage my Android subscription?

You can permanently delete your Zoosk account at any time using the website or app.

Important

Deleting your account is permanent.

When your account is deleted:

  • Your profile will be permanently removed.
  • Your matches and Connections will be deleted.
  • Your messages and account data will be removed.
  • Your account cannot be restored.

Premium subscribers

If you have an active subscription, you must cancel automatic renewal separately before deleting your account.

Deleting your account does not automatically cancel your subscription.

For cancellation instructions, see:

Delete your account on the website

  1. Go to Profile from the left sidebar.
  2. Select Account Settings > Manage Account > Delete Account.
  3. Select Delete Account again when prompted.
  4. Choose a reason for deletion.
  5. Type delete to confirm.
  6. Select Delete Account to complete the process.

Delete your account in the app

  1. Tap your Profile icon.
  2. Select Account Settings > Manage Account > Delete Account.
  3. Select Delete Account again when prompted.
  4. Choose a reason for deletion.
  5. Type delete to confirm.
  6. Select Delete Account to complete the process.
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