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Blocking vs. Reporting: When to Use Which

Quick answer: Block a member you're simply not interested in; report anyone whose behavior violates our Terms of Service.

  • Block stops profile views, contact, and matches appearing.
  • Blocking is permanent and cannot be undone — confirm carefully.
  • Report offensive, abusive, or harassing messages, fake profiles, fraud.
  • Reporting automatically blocks the member and alerts our team.
  • Reports are anonymous — the member is not notified.

For additional guidance, see Staying safe while dating online.

Zoosk gives you two ways to manage members you'd rather not interact with: blocking and reporting. They serve different purposes, so here's how to know which one to use.

When to block

Use Block when you're simply not interested in a member and want to stop interacting with them. There doesn't need to be anything wrong—maybe the match isn't right for you, or you'd just prefer not to be contacted.

Blocking a member prevents them from:

  • Viewing your profile
  • Contacting you
  • Appearing in your matches

Blocking is a quiet, personal action. The member is not notified, and our team is not alerted. Please note that blocking is permanent and cannot be undone, so be sure before you confirm.

When to report

Use Report when a member has done something that violates our Terms of Service or makes the community less safe. This includes:

  • Offensive, abusive, or harassing messages
  • Fake profiles or suspected fraud
  • Inappropriate or explicit content
  • Any other behavior that violates our Terms of Service

When you report a member, they are automatically blocked as well, and our team reviews the report to take appropriate action. Reports are anonymous—the member you report will not be notified.

Reporting should be reserved for genuine concerns. If you're simply not interested in someone, blocking is the right choice.

Quick guide

Situation Use
Not interested, no issue Block
Offensive or abusive messages Report
Fake profile or suspected fraud Report
Harassment Report
Any Terms of Service violation Report

Need more help?

For additional guidance on staying safe while dating online, please visit our Staying safe while dating online article.

 
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